5.1 The Managed Workspace Core Business Plan
Section 1 - The Business and Operation
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This report analyses the potential of making a step change in the operation of the current Stag Works building, from the make shift use of a dilapidated building by the music and metal trades into a viable, refurbished managed workspace business. It provides an outline business plan looking at the type of business that should be anticipated, how it should be staffed and the resulting capital and revenue costs. Existing tenants were consulted on the proposals via a detailed questionnaire.

The Business and Operation
Tenant Mix
Tenant Zoning
Business Support and Development
Tenants & The Internet
Building Design Proposals
Cafe Bar and Venue
Organisational Options
Staffing and Management
Tenancy and Licence Agreement
Service Charges
Building Acquisition and Status

The Business and Operation
The core business proposition is to examine whether the opportunity exists to create a sustainable long-term managed workspace development supporting new and existing businesses within the music and traditional metal trades. The main source of income will be the letting of accommodation to companies and individuals. This has to be at an affordable rate to avoid pricing its target tenants out of the market.

This can be achieved providing the following principles are adhered to:

  • The acquisition and refurbishment of the building are funded 100% through capital grant sources.
  • The refurbishment is designed to minimise overheads.
  • The development and management body founded to lead the project is relieved of the pressure to run the business to create commercial profit.
  • The tenant selection process and mix is strictly adhered to.
  • Any further intervention to provide business support and education services towards the creation and support of new talent and business must receive separate revenue funding.
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Tenant Mix
The existing tenant mix in Stag Works might at first appear to be strange, but it derives from a strong will on the part of the project champions and current building owner to honour the long metal trades tradition and history of the property, while focussing on the support and development of the more recent ad hoc use of the premises by the music trades over the past 20 years or more. There is the strong recognition, however, that the key driving force behind the development is in the music sector, and the majority of the premises are proposed to support the music trades.

In terms of the life and vibrancy of the building, there is confidence that this mix can both work and also provide added value, as evidenced by such trades living and working adjacent to each other in an unorganised manner for many years to date. It is to their credit that both sectors in the building seem to have a respect for each other's practice, as wildly different as they are, and the resulting mix of tradition, craft and contemporary cultural production is rare and exciting.
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Tenant Zoning

The allocation of tenancies will need to be zoned throughout the building to allow for factors such as: use of heavy machinery; volume of deliveries; distribution of incubator units; amount of noise generated and access to natural light, and the rents set will vary slightly according to location.
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Business Support and Development
The primary support for businesses will come through the provision of purpose built, affordable workspace with a supportive Manager working closely with the enterprises in the building. More specialised business support (marketing, distribution, business planning, production, contracts and employment) specific to the music industry and metal trades will be identified by the Manager but not (at least initially) funded from core income. Agencies who can assist with support include Red Tape Studios, Darnall Music Factory, Inspiral and Business Link at the local level, and bodies such as AIM, the PRS Foundation and the National Federation for Youth Music nationally. Where possible, this support and training will be provided on-site in the purpose built training facilities.
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Tenants & The Internet
The building will be fully wired for broadband internet access. The Electro Works web site will play a key role in business development, connecting tenants, marketing their products and promoting the project to the world. Broadband access, web maintenance and running costs will be included in the rent.
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Building Design Proposals
A number of key business planning issues were addressed in the design process, including physical access, maximising lettable space and small units and controlling overheads. A few unresolved issues remain, such as the possible isolation of the receptionist, which is unsatisfactory in terms of personal safety, but such details will be dealt with in the detailed design stages.
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Cafe Bar and Venue
There is a strong case for a Cafe Bar as social space for tenants to meet and network and to entertain clients, partners and colleagues. In a managed workspace environment this is essential to provide a sense of ownership and focus. The venue will act as a mini-showcase for tenants. There are also opportunities for attracting the general public without saturating local provision.
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Organisational Options
It is advised that Electro Works be owned and managed by a Development Trust. This would reflect the wider aim of Electro Works to assist with the regeneration of the local area. it would allow for the support of other developments and improvements in the area as well as direct involvement in local training and event promotion, whilst ensuring proper representation for the local community on the Board. Board membership would be specifically sought from: tenants and other users; the local and sub-regional music sector; the local resident and business community and the traditional metal trades.
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Staffing and Management
The rental income will, after a period of three years, fund a full-time Reception/Administrator and a Development Manager. The Administrator will be stationed at the main entrance, act as a focus for the building and a face for tenants and visitors, and will deal with the day-to-day running of the building. The principal responsibilities of the Development Manager will be to attract and support tenants, develop business support programmes and manage the building's events programme. The production of Management accounts should be outsourced. During the development phase of the building an additional Project Manager would need to be employed. This should be funded through the capital budget.
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Tenancy and Licence Agreement
The use of a flexible license agreement is advised for enterprise or incubator units. This protects the new enterprises from initially entering into lengthy property agreements. More established enterprises would enter term lease agreements for periods of circa 3 years.
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Service Charges
Charges to cover business rates, water rates, insurance, web site and e-network maintenance, cleaning costs, heat and light for common areas and building maintenance will be charged on a square footage basis in addition to rent.
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Building Acquisition and Status
The overall scheme is only viable if the project acquires the building and this acquisition is totally funded through the capital funding programme. Insufficient revenue is generated from rental income to repay loans or service debts, especially in the early growth years. The building should be valued considering options of either outright freehold purchase or a long lease for a one off premium payment and peppercorn rent. For current business planning purposes a value of £450,000 has been assumed. It is essential that licensing and tenancy agreements are formalised for existing tenants prior to acquisition.

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© Bighair Pix 2003